“A massive thank you to everyone at Moneyfacts Group for the Commended award for Travel Insurance Provider of the Year.
We’re happy to receive this award, we’ve worked hard over the past year building our members club to encourage retention with our customers. This is something we’ll continue to nurture and focus on throughout 2020.
We’d like to give an honourable mention to our trading team, who have enabled us to give customers excellent value for money through our zero excess policies.
Another honourable mention must go to our development team, who have been working tirelessly on new features to minimize any customer disruption when buying Travel Insurance through CoverForYou. We look forward receiving the same award next year.”
“CoverForYou offer a range of travel insurance products and add-ons, ensuring that our customers can tailor their travel insurance policy to their requirements. Our advanced online Customer Zone allows our policy holders to amend their travel insurance policy even after purchase - meaning they can truly tailor their travel insurance to their exact needs.
Our policy holders also have access to the CoverForYou Club which is an exclusive, free loyalty club that offers our policy holders savings of up to 20% on our travel insurance and car hire excess products, as well as exclusive discounts on a range of services and products through our partners; meaning our customers are always rewarded for their loyalty. Members can also take advantage of our exciting Member Draws where prizes including overnight breaks, luxury holidays and VIP tickets are available to win. CoverForYou policy holders also have access to the Travel Mate app, an award-winning travel app, allowing them to make a claim, find their nearest hospital and access emergency travel information whilst abroad, alongside several other great features.
CoverForYou offer market-leading customer care, providing support above and beyond the expectations of our policy holders. Our customer-centric approach as a business allows us to ensure our policy holders are treated fairly and honestly, whether they are making amendments to their policy or being assisted with their claim. This approach has allowed us to adapt with new technologies and changing customer expectations to ensure our policy holders receive an outstanding customer journey, as well as leading to high levels of customer satisfaction.”
We received more than 170,000 votes to help decide which brands should be recognised for their service and products. See the full list of winners.
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